Q&As

Do you have definitions of ‘Best Industry Practice’ and ‘Good Industry Practice'?

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Published on LexisPSL on 02/05/2017

The following TMT Q&A provides comprehensive and up to date legal information covering:

  • Do you have definitions of ‘Best Industry Practice’ and ‘Good Industry Practice'?

It is desirable in most supply of services agreements for the parties to be clear as to the standard to which the supplier’s services must be provided. Without it there can be a mismatch in the parties’ expectations as to what ‘good enough’ looks like; the supplier may perform the services but not to the standard that the customer expects.

Section 13 of the Supply of Goods and Services Act 1982 (SGSA 1982) implies a term into relevant contracts that, where the supplier is acting the course of a business, the services will be carried out with reasonable care and skill.

The implied term can be negatived or varied by express agreement.

It is common for contracts to supplement or replace

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