Q&As

Do we have to provide a translation of our privacy notice for clients or customers whose first language is not English?

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Published on LexisPSL on 05/07/2018

The following Risk & Compliance Q&A provides comprehensive and up to date legal information covering:

  • Do we have to provide a translation of our privacy notice for clients or customers whose first language is not English?

Do we have to provide a translation of our privacy notice for clients or customers whose first language is not English?

See Practice Note: Privacy notices—information requirements which sets out information requirements that are contained at various places in the General Data Protection Regulation (GDPR). For a quick reference check in relation to the form and content of your privacy notices, see Precedent: Privacy notice audit.

The ICO has produced detailed Guidance on the right to be informed, ie on privacy notices. There is a section titled ‘Dealing with people whose first language is not English’, which contains the following guidance:

‘Sometimes you may want to collect personal data from people whose first language is not English. In some cases you may be obliged by law (other than data protection) to provide information in another

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