Q&As

Do we have to provide a translation of our privacy notice for clients or customers whose first language is not English?

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Published on LexisPSL on 05/07/2018

The following Risk & Compliance Q&A provides comprehensive and up to date legal information covering:

  • Do we have to provide a translation of our privacy notice for clients or customers whose first language is not English?

See Practice Note: Privacy notices—information requirements which sets out information requirements that are contained at various places in the General Data Protection Regulation (GDPR). For a quick reference check in relation to the form and content of your privacy notices, see Precedent: Privacy notice audit.

The ICO has produced detailed Guidance on the right to be informed, ie on privacy notices. There is a section titled ‘Dealing with people whose first language is not English’, which contains the following guidance:

‘Sometimes you may want to collect personal data from people whose first language

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