Q&As

Do the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide cancellation rights for goods which are 100% bespoke (such as made to measure clothing or footwear)?

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Published on LexisPSL on 06/09/2016

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • Do the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide cancellation rights for goods which are 100% bespoke (such as made to measure clothing or footwear)?

This Q&A covers cancellation rights under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134 and not under the Consumer Rights Act 2015 and we assume you are referring to a business to consumer contract.

The CCR 2013, which came into force on 13 June 2014, regulate

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