Distance contracts from 13 June 2014
Distance contracts from 13 June 2014

The following Practice Compliance practice note provides comprehensive and up to date legal information covering:

  • Distance contracts from 13 June 2014
  • Workflow
  • Which clients do the regulations apply to?
  • What is a distance contract?
  • Distance communication
  • Organised distance sales or service provision scheme
  • Pre-contract information requirements
  • When to supply the information
  • Information requirements
  • How to supply the information
  • More...

Distance contracts from 13 June 2014

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (Consumer Contracts Regs 2013), SI 2013/3134 apply where you enter into a retainer with a consumer client who you have not met. This Practice Note explains:

  1. when the regulations apply

  2. when your client is given cancellation rights

  3. how to comply with the regulations

The Consumer Contracts Regs 2013 also apply where you meet the client away from your office before entering into a retainer. For more information, see Practice Note: Off-premises contracts from 13 June 2014. The decision tree below will help you to decide whether:

  1. the regulations apply at all and, if so

  2. which parts of the regulations you will have to comply with ie provisions relating to off-premises contracts or distance contracts


Flowchart: distance contracts from 13.06.2014 will help you determine whether you are entering into a distance contract and, if so, what information you need to provide to the client and when.

Which clients do the regulations apply to?

To have the benefit of cancellation rights under the regulations:

  1. your client must be an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession, and

  2. your retainer (which is a contract for services) must be a distance contract

What is a distance contract?

A distance contract is one that is:

  1. concluded under an organised distance sales

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