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Improving efficiency is one of the biggest challenges facing in-house legal teams, but it is not just about cutting costs. We talk to Kent Dreadon, Deputy General Counsel and Head of Legal at Telefónica UK Limited, about the pressure to save costs and how flexible working can create a more efficient and engaged team
Across 2013 and 2014 we managed to reduce our external spend by around £2.9m. This represented over 60% of our total spend. Even to us, that was quite startling. We hadn’t really made reducing external spend a huge focus. And throughout that period, we still had some significant work going on, so it was not as if the savings were simply due to a lack of work.
There also was not a huge drive in the business at that time to cut legal costs. To put it in perspective, internal and external legal costs are a tiny drop in a big ocean at O2. We were encouraged to manage the team effectively, but it is not a business that feels it has to skimp on the annual legal spend. Our budget goes down a little bit each year but it is not too bad.
Various things happened to drive cost
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