Contracts made at client's home or workplace—before 13 June 2014 [Archived]
Contracts made at client's home or workplace—before 13 June 2014 [Archived]

The following Practice Compliance practice note provides comprehensive and up to date legal information covering:

  • Contracts made at client's home or workplace—before 13 June 2014 [Archived]
  • Key terms
  • Right to cancel
  • Qualifying requirements
  • Consumer credit agreements
  • Exempt agreements
  • Notice of cancellation rights
  • Timing of notice of cancellation rights
  • Cancellation period
  • Form of notice of cancellation rights
  • More...

Contracts made at client's home or workplace—before 13 June 2014 [Archived]

Where you enter into a retainer with a client who you meet away from your office, you may have to comply with Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008, SI 2008/1816. This practice note explains:

  1. when those regulations apply

  2. when your client is given cancellation rights by those regulations

  3. how to comply with those regulations

If you do not meet the client before entering into a retainer, the Consumer Protection (Distance Selling) Regulations 2000, SI 2000/2334 may apply. For more information see practice note: Clients you do not meet—before 13 June 2014 [Archived].

Key terms

ABSalternative business structure regulated by the SRA—characterised by the involvement of non-lawyer owners and/or managers
firmsolicitor practice or ABS
solicitor practicesole practice, partnership, LLP or company wholly owned and managed by lawyers

Right to cancel

Whenever you agree to act for a client, you are entering into a contract for services. Clients who are covered by the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008, SI 2008/1816 have the right to cancel that contract.

Qualifying requirements

The regulations apply when you:

  1. enter into a contract with a client to supply services

  2. the client is a consumer, ie a natural person making a contract purposes

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