Business to consumer e-commerce—legal issues
Business to consumer e-commerce—legal issues

The following Commercial practice note provides comprehensive and up to date legal information covering:

  • Business to consumer e-commerce—legal issues
  • Website e-commerce and its variants
  • E-commerce websites
  • E-commerce platforms
  • Online platforms
  • Online payments
  • Holding stock or drop shipping
  • M-commerce
  • Formation of online contracts
  • Offer and acceptance
  • More...

IP COMPLETION DAY: 11pm (GMT) on 31 December 2020 marks the end of the Brexit transition/implementation period entered into following the UK’s withdrawal from the EU. At this point in time (referred to in UK law as ‘IP completion day’), key transitional arrangements come to an end and significant changes begin to take effect across the UK’s legal regime. This document contains guidance on subjects impacted by these changes. Before continuing your research, see Practice Note: What does IP completion day mean for Commercial?

Brexit: As of exit day (11pm on 31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has entered an implementation period, during which it continues to be subject to EU law. This has an impact on this Practice Note. For further guidance, see Brexit Bulletin—key updates, research tips and resources and Brexit toolkit.

This Practice Note sets out some of the key legal issues to consider when designing and developing a business-to-consumer (B2C) e-commerce website for trading with consumers. ‘Consumer’ has different meanings under different legislation but usually refers to an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession (eg such as under the Consumer Rights Act 2015 (CRA 2015) and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

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