Building the business case for learning and development
Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd
Building the business case for learning and development

The following Practice Management guidance note Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd provides comprehensive and up to date legal information covering:

  • Building the business case for learning and development
  • The challenges of building a business case for L&D
  • Building a business case

This Practice Note provides guidance on building the business case for learning and development (L&D).

L&D represents a significant investment for any organisation. With so many potential solutions on offer, it is essential to establish the business case for any planned L&D activities to demonstrate its contribution to the bottom line. This is necessary to secure initial investment and to demonstrate ongoing value to the busines

Any L&D solution must be closely aligned with business goals to justify expenditure.

The challenges of building a business case for L&D

The key challenge for a business case is that, while the costs of L&D are generally straightforward to identify, the benefit or return on investment (ROI) is often hard to pin down. When things go wrong, it is easy to point the finger at the fact that people have not been trained, but when things are going well it is difficult to establish exactly what contribution training has made.

It is important to ensure the potential L&D contribution is properly identified before training is commissioned and the actual contribution is measured and accounted for.

Building a business case

There are three keys steps to building a business case:

  1. gather the information

  2. present the information

  3. evaluate and measure the return

Step 1—gather the information

Before you can create your business case, you need to gather the