Boosting quality, productivity and transparency within the legal team
Boosting quality, productivity and transparency within the legal team

The following In-House Advisor guidance note provides comprehensive and up to date legal information covering:

  • Boosting quality, productivity and transparency within the legal team
  • An ideal world or fantasy?
  • Coordination of effort/work allocation and referral
  • Quality assurance
  • Productivity
  • Transparency

This Practice Note provides practical guidance and tips for in-house lawyers on boosting quality, productivity (by way of a better coordination of work effort and allocation) and transparency within their legal teams.

An ideal world or fantasy?

In an ideal world the legal department should enjoy the following in relation to incoming work:

  1. early visibility of projects/transactions with a significant legal dimension

  2. rapid allocation to the most appropriate legal resource (internal/external)

  3. early assessment of its significance to both he business and the legal team

  4. exploitation of expertise and know–how

In relation to work underway the legal team should:

  1. know the status of work in progress—timelines, milestones etc

  2. be reporting to management—legal and business

  3. have visibility of resources devoted, including external spend

  4. have ready access to files, precedents and know-how (not just by creator)

  5. have prompts/workflows—but avoid rigidity

  6. ensure consistency of approach—but with flexibility for innovation and improvement

  7. ensure consistency of content (work product)

In relation to work done the legal department should:

  1. ensure know–how capture and sharing

  2. have ready retrieval of documents with legal significance

In order to achieve all of this, members of the legal team need encouragement to:

  1. be transparent about what they are doing and how they are doing