Q&As

Are there any specific legal requirements around email journaling?

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Produced in partnership with Ashley Roughton of Ipchambers.eu
Published on LexisPSL on 03/12/2015

The following Information Law Q&A Produced in partnership with Ashley Roughton of Ipchambers.eu provides comprehensive and up to date legal information covering:

  • Are there any specific legal requirements around email journaling?

In this Q&A we have assumed that 'email journaling' means a process where emails entering or leaving a server are copied and sent to a single email account in such a way that there is a journal of every email coming and going in a user determined order (usually time/date).

We have limited this answer to cover situations falling within the assumptions above and to situations where the journal account cannot be altered by any user of the server with normal privileges.

Save for one respect there are no specific requirements relating to journaling over and above those rules applying for emails generally. The saving is that journal accounts, so far as they contain personal data, cannot be retained for any longer than they need to exist to perform their function. In the case where there are no personal data in play the rules are more relaxed. This latter situation is likely never to arise or at least

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