Q&As

Are goods manufactured to order to a specific (but existing and not bespoke) design exempt from the cancellation provisions of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134?

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Published on LexisPSL on 30/01/2018

The following Commercial Q&A provides comprehensive and up to date legal information covering:

  • Are goods manufactured to order to a specific (but existing and not bespoke) design exempt from the cancellation provisions of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134?

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134 which came into force on 13 June 2014, regulate most contracts made between a 'trader' and a 'consumer'. They provide general cancellation rights for goods and services including an extended ‘cooling-off’ period for distance and off-premises contracts of up to 14 days after delivery (for goods) or conclusion of the contract (for services) as opposed to the previous seven cal

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