Regulation of trading practices

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Regulation of trading practices guidance:

This Practice Note considers the impact of Brexit on consumer protection, particularly in the context of the regulation of business-to-consumer (B2C) contractual...

Practice Note

This Practice Note is intended to assist in the assessment of risk related to consumer protection issues. It aims to provide a step-by-step guide to the various tasks to...

Practice Note

Background to the CRA 2015 The Consumer Rights Act 2015 (CRA 2015) received Royal Assent on 26 March 2015 and provided for a major overhaul and rationalisation of...

Practice Note

This Practice Note summarises the law, guidance and practice relating to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI...

Practice Note

The rules applicable to advertising in the UK are found in both legislation and in self-regulatory industry codes of practice. A key principle is that advertising must be...

Practice Note

Mobile applications (apps) have become as ubiquitous as the smartphones, tablets and other mobile computing devices that support them. With the growth in the popularity...

Practice Note

This Practice Note sets out a brief description of the key consumer legislation that businesses dealing with consumers should be aware of. It considers the core...

Practice Note

This Practice Note considers the effect of Brexit on the rules for determining applicable law (also known as governing law) and jurisdiction in the context of consumer...

Practice Note

This Practice Note provides an overview of the Consumer Rights Directive 2011/83/EU (CRD). The CRD was implemented into UK law, in most part, by the Consumer...

Practice Note

This Practice Note considers the ability of a trader to charge a fee for the use of certain payment methods, such as a debit or credit card (also referred to as a...

Practice Note

Regulation of price claims and promises This Practice Note summarises the key issues to consider when indicating prices and making price promises and other price claims...

Practice Note

The law relating to the sale and supply of goods is set out in various statues and contained within the common law. The sale and supply of goods is a very...

Practice Note

ARCHIVED: This Practice Note has been archived and is not maintained. It summarises the law and key issues affecting businesses trading with consumers under contracts...

Practice Note

Unfair commercial practices under the Consumer Protection from Unfair Trading Regulations 2008 This Practice Note summarises the law, guidance and practice in relation to...

Practice Note