| Commentary

(2) Complaints to the ICO

| Commentary

(2)     Complaints to the ICO

Every data subject has the right to lodge a complaint with the ICO if they consider that an employer has failed to comply with the UK GDPR in connection with the data subject's personal data (DPA 2018 s 165(1); UK GDPR art 77). When dealing with a complaint, the ICO must facilitate the submission of complaints (including enabling their electronic submission), investigate, and keep the complainant informed on the progress of their complaint and its outcome, including informing them of the possibility of their taking civil proceedings (see para [194.241]).

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