637. Investigation by PPF Ombudsman of complaints of maladministration.

Regulations1 must provide for the investigation and determination by the PPF Ombudsman2 of such matters as may be prescribed following decisions on relevant complaints given by the Board of the Pension Protection Fund3 or the committee of the Board4 appointed to investigate5 complaints6.

Regulations under these provisions must make provision:


    (1)     prescribing the descriptions of person who may refer matters to the PPF Ombudsman under the regulations;


    (2)     about the manner in which such references may be made, including the times by which they are to be made;


    (3)     about the procedure for conducting investigations, and reaching and giving determinations,