Where the Pensions Ombudsman1 has conducted an investigation he must send a written statement of his determination of the complaint or dispute in question:
(1) to the person by whom, or on whose behalf, the complaint or reference was made; and
(2) to any person (if different) responsible for the management of the scheme2 to which the complaint or reference relates,
and any such statement must contain the reasons for his determination3.
Where the Pensions Ombudsman makes such a determination or makes such a determination under any corresponding legislation having effect in Northern Ireland4, he may direct any person responsible for
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