360. The pre-action protocol for housing condition cases.

A pre-action protocol applies to residential property situated in England1, and relates to claims by tenants and others2 in respect of poor housing conditions3. The Protocol is intended for those cases where, despite the landlord's knowledge of the poor conditions, the matter remains unresolved4. The Protocol should be followed in all cases, whatever the value of the damages claim5.

The Protocol describes the conduct the court will normally expect prospective parties in a housing conditions claim to engage in prior to the start of proceedings, and it is intended to encourage the exchange of information between parties at an early