It is the duty of the person to substantiate his asylum or human rights claim1 or to establish that he is a person eligible for humanitarian protection2. Where aspects of the person's statements are not supported by documentary or other evidence, those aspects will not need confirmation when:
(1) the person has made a genuine effort to substantiate his asylum or human rights claim or establish that he is a person eligible humanitarian protection3;
(2) all material factors at the person's disposal have been submitted, and a satisfactory explanation regarding any lack of
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