596. Method for making complaints of loss of or damage to luggage.

Pursuant to the Athens Convention as amended by the 2002 Protocol1, unless the condition of luggage2 has at the time of its receipt been the subject of joint survey or inspection3, any complaint involving loss of or damage to luggage must be made by written notice to the carrier4 or his agent5. In the case of apparent damage to cabin luggage6, the passenger7 must give such notice before or at the time of disembarkation