Provision has been made1 for information and assistance to be provided to persons using passenger services2 at sea in the event of interrupted travel3.
In the case of a cancellation or a delay in departure of a passenger service or a cruise4, passengers departing from port terminals5 or, if possible, passengers departing from ports6 must be informed by the carrier7 or, where appropriate, by the terminal operator8, of the situation as soon as possible and in any event no later than 30 minutes after the scheduled time of departure, and of the estimated departure time and estimated arrival time as
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