A person may not make a service complaint after three months beginning with the day on which the matter the person wishes to complain about occurred or (if it occurred over a period of time) the last day on which it occurred1. Longer time periods apply where the complaint relates to certain equality or discrimination matters2, and a person may make a service complaint after the end of whichever period applies to the complaint if, in all the circumstances, the specified officer considers it is just and equitable to allow
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