A person may not make a service complaint after three months beginning with the day on which the matter the person wishes to complain about occurred or (if it occurred over a period of time) the last day on which it occurred1. Longer time periods apply where the complaint relates to certain equality or discrimination matters2, and a person may make a service complaint after the end of whichever period applies to the complaint if, in all the circumstances, the specified officer considers it is just and equitable to allow this3. The statement of complaint4 must state:
**Trials are provided to all LexisPSL and LexisLibrary content, excluding Practice Compliance, Practice Management and Risk and Compliance, subscription packages are tailored to your specific needs. To discuss trialling these LexisPSL services please email customer service via our online form. Free trials are only available to individuals based in the UK. We may terminate this trial at any time or decide not to give a trial, for any reason. Trial includes one question to LexisAsk during the length of the trial.
To view the latest version of this document and millions of others like it, sign-in to LexisLibrary or register for a free trial.
EXISTING USER? SIGN IN
TAKE A FREE TRIAL
0330 161 1234