612. Making of complaints.

A person subject to service law1 who thinks himself or herself wronged in any matter relating to his or her service, and a person who has ceased to be subject to service law and who thinks himself or herself wronged in any matter relating to his or her service which occurred while he or she was so subject, may make a complaint about the matter2. A person may not make a service complaint about specified matters relating to the resolution of disputes or relating to the operation of the service complaints system3. A service complaint is made by a

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