365. Determination and payment of claims.

An adjudication officer1 must consider and determine a claim for a reservist's award2, a reservist's expenses3, a reservist's pension payments4, an employer's award5, an employer's payment6 or a partner's payment7 promptly and in accordance with the relevant statutory provisions8. As soon as reasonably practicable after making a determination, an adjudication officer must provide to the claimant a written notification of that determination containing a statement giving reasons for the determination9, showing how any payment has been calculated

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