Where a decision is made on a service complaint1 the complainant has a right to appeal to the Defence Council2 against that decision3. There are time limits, which may be waived, for the bringing of an appeal4. If the Defence Council decide that an appeal cannot be proceeded with, they must notify the complainant in writing, giving reasons for that decision and informing the complainant of the right to apply for a review of that decision by the Service Complaints Ombudsman5. After receiving such an application the Ombudsman must decide whether the appeal can be proceeded with6. A decision
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