Where a letting agent1 engages in letting agency or property management work2 in relation to dwelling-houses in England, the following requirements apply3.
If the agent is required to be a member of a client money protection scheme for the purposes of that work, he is under a duty to display or publish, with the list of fees4, a statement that (1) indicates that the agent is a member of a client money protection scheme; and (2) gives the name of the scheme5.
If the agent is required to be a member of a redress scheme for dealing with complaints in connection
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