| Commentary

130 Complaints

| Commentary

130 Complaints

The 2009 Regulations require that a supplier respond as quickly as possible to any complaints communicated to the supplier by a recipient. The supplier must use its ‘best efforts’ to find a satisfactory solution to the complaints (unless the complaints are vexatious)1.

To continue reading
View the latest version of this document, as well as thousands of others like it, sign in to LexisLibrary or register for a free trial