Vodafone and LexisPSL: Finding quick answers to multinational questions

Vodafone and LexisPSL:  Finding quick answers to multinational questions

Vodafone has always been on the cutting edge of technology.

Back in 1985 they made the first mobile phone call in the UK, from their HQ in Newbury.

Thirty-two years on, they’ve grown to become a global giant of the technology world, with around 444 million customers in more than 26 countries (or over 55, including partner networks).


LexisNexis thinks globally and thinks broadly, which fits as we are a large, multi-national team with more than just lawyers. We have different professionals using your content and it needs to be relevant across the team. Kerry Phillip, Legal Director, Vodafone Global Enterprise

Switching suppliers

Vodafone’s legal team were using a number of different tools for their legal research, from more than one provider. However, shortly after Michael Griss, in-house lawyer, Vodafone Global Enterprise joined the team, they decided to choose just one: LexisNexis. As Michael explains, he and many of his colleagues were initially reluctant to switch.

“Lawyers don’t like change,” he quips. “I’d used LexisLibrary at university, but I’d never heard of LexisPSL before. Many of us were used to using a different product. Some people were hooked on it. Then suddenly, we were told your login has been shut down, and we’re all switching to LexisPSL.”

But as he goes on to explain, those initial misgivings ultimately proved to be shortlived. “We had a couple of on-site training sessions. The people from LexisNexis came in and showed us not just how to use all of the tools, but use them a lot more efficiently. Everyone seems really happy with it now.”

Quick answers

Michael finds LexisPSL’s practice notes especially useful. “One of the biggest issues of working in-house is that you just don’t have enough time to conduct full research like you would in private practice, to really delve in to the law” he explains.

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About the author:

Louisa leads marketing for the in-house legal community at LexisNexis. She joined the dedicated in-house team at LexisNexis four years ago and has a passion for driving and facilitating initiatives which are customer-focused at their heart. Her vision is to support in-house counsel succeed in their fast-evolving role based on deep insight, data analysis and best practice gathered across the in-house community.

Prior to her in-house focused role, Louisa led the marketing for the bar and mid-market private practice sectors as well as product marketing lead for LexisPSL – LexisNexis’ cloud based, practical guidance and legal research software solution.

She brings 20 years’ marketing experience both client and agency side, specialising in B2B marketing in the Legal, TMT (Telco, Media and Technology) and Financial Services industries. In both South Africa, Europe and the UK.

Louisa is also an active member on the LexisNexis Gender Equality Matters (GEM) steering committee and is involved with the Families at LexisNexis Group which brings together, supports and lobbies for change those with an interest in balancing the challenges of work and family.