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Some see the advancement of legal technology as an opportunity, others as a threat. But regardless of how you view it, there’s no doubt that it’s simply a fact of doing business in today’s rapidly-changing legal landscape.
But while it is part of day-to-day life across the industry, there’s a gap in understanding between two sides of the market: namely, between in-house legal teams and external law firms. Greater communication and understanding is required.
With this in mind, we recently surveyed over 130 in-house counsel and conducted over 20 in-depth interviews in order to find out what in-house legal teams want and expect from their law firms with regards to legal technology. And the results were revealing.
Our Head of In-House, Sophie Gould, shares these key findings in just 90 seconds in her bite-sized Crafty Counsel video.
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Louisa leads marketing for the in-house legal community at LexisNexis. She joined the dedicated in-house team at LexisNexis four years ago and has a passion for driving and facilitating initiatives which are customer-focused at their heart. Her vision is to support in-house counsel succeed in their fast-evolving role based on deep insight, data analysis and best practice gathered across the in-house community.
Prior to her in-house focused role, Louisa led the marketing for the bar and mid-market private practice sectors as well as product marketing lead for LexisPSL – LexisNexis’ cloud based, practical guidance and legal research software solution.
She brings 20 years’ marketing experience both client and agency side, specialising in B2B marketing in the Legal, TMT (Telco, Media and Technology) and Financial Services industries. In both South Africa, Europe and the UK.
Louisa is also an active member on the LexisNexis Gender Equality Matters (GEM) steering committee and is involved with the Families at LexisNexis Group which brings together, supports and lobbies for change those with an interest in balancing the challenges of work and family.
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