Legal Technology: looking past the hype

Legal Technology: looking past the hype

On 25 September 2018, a group of in-house leaders and thinkers came together at the Law Society to discuss how technology can drive return on investment (ROI) for in-house legal teams. It was an opportunity for LexisNexis to facilitate a roundtable discussion and present some of the key findings from their latest research report – Legal Technology: looking past the hype.

Maya Hodroj, Market Development Director for In-house at LexisNexis kicked off the session by outlining the genesis of the report. Despite great width of coverage on technology and in-house teams, it was discovered that the depth of coverage, particularly in the context of actual deployment of tech, was quite poor. To fill that gap, LexisNexis embarked on the largest survey on the usage and implementation of legal in-house tech in the United Kingdom – we spoke with over 130 UK lawyers.

What were the key findings from the report

Before opening the event to explore the collective wisdom and experience of people in the room, the key findings of the reports were outlined. Here are just some of the key highlights:

  • Low usage of legal technology is driving a mix of disillusionment and “wait and see” attitudes
  • The most important first step in selecting the right technology is to map your processes and to understand pain-points (see below section on design thinking)
  • The highest usage across the different types of technology were for: legal research, contract management and matter management

A wide variety of experiences – often driven by industry

In the room, a clear variety of experiences emerged immediately. Some in-house lawyers came from agile, lean and forward-thinking team; some came from older, t

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About the author:
Mark is one of the Dispute Resolution blog’s technical editors. He qualified as a lawyer in Australia and worked in private practice before joining LexisNexis. In addition to contributing to the Dispute Resolution blog, he also writes for a number of LexisNexis blogs, including the Future of Law blog.