Legal operations: How legal teams are adapting to meet new challenges

Legal operations: How legal teams are adapting to meet new challenges


As the coronavirus pandemic continues to impact on organisations, legal departments have a vital role in safeguarding and supporting their companies. Often taking on far heavier workloads.

This week, on Tuesday 30th June, LexisNexis held another of our in-house counsel events – our Flying Solo COVID‐19 discussion forums – hosted in partnership with Radius Law and F‐Lex.


Poll insights

Findings from our in-house community polls have revealed:

  • Efficiency and reducing risk are the top two ways legal teams believe they can show value to their business
  • 57% of those surveyed said that they will drive increased efficiency from their teams with a greater use of technology
  • 49% of those surveyed stated that they had ‘not given specific attention to legal operations
  • 50% stated their key challenge in delivering value was that they ‘spend too much time of repetitive tasks that add little value’
  • 75% of in-house lawyers would prefer to continue working mostly from home for the long-term.
  • 25% stated that limited visibility of peer and law firm activity was a key challenge
  • 50% felt that time spent on repetitive tasks impacts on the value they can deliver


This week the peer discussion was centered around: “Legal operations: how legal teams are innovating and adapting to meet new challenges”.

  • How to ensure legal are top of mind and involved in strategic commercial projects from the start
  • Articulating the purpose of the legal team to manage expectations of colleagues
  • How to maintain stakeholder engagement in your organisation and with external parti

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About the author:

Amy leads the content marketing strategy for LexisNexis UK, writing thought leadership and product content for marketing campaigns, insight reports and legal industry magazines. She is an established writer and researcher, having contributed in national publications, such as City A.M. and Financial IT. She is also one of the writers and digital editors of LexisNexis' insights blogs, the Future of Law and the In-house blog.