Legal News – August 2014

Legal News – August 2014

Consumer protection: guidance on new rights for consumers where misleading and aggressive commercial practices

Consumers will have new remedies in cases where a trader lies or uses aggressive commercial practices, and will be able to seek redress by bringing private actions in the civil courts, under the Consumer Protection (Amendment) Regulations 2014 SI 2014/870. The government has issued guidance which aims to help businesses and consumers understand their rights, obligations and liabilities under the regulations, which come into force on 1 October 2014. The guidance document is split into two parts, covering the triggers for the new rights and what the new rights are. It also sets out the sectors not covered by the regulations, including real estate, financ

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About the author:
Helen Hart studied in Cardiff and Germany and qualified as a solicitor in 1998 after a training contract at Allen & Overy in London and Frankfurt. She spent over six years working in-house at Centrica plc and Palm Europe Limited focusing mainly on consumer, advertising and data protection law before returning to private practice at Stevens & Bolton where she was an associate in the corporate and commercial team. She worked for a legal publisher between 2008 and 2012 and has also worked in local government library services. Her main areas of expertise are general commercial law, advertising law and consumer law.