L&D and KM Forum: What is process management and mapping?

L&D and KM Forum: What is process management and mapping?

In-house lawyers cannot afford to operate within a legal bubble

They must focus on what determines success in terms of overall business needs. Part of this is examining the efficiency of work processes. What can lawyers do to actively improve processes and therefore deliver best value to the business?


A balance of quality, speed and cost

This month, the LexisNexis Learning & Development and Knowledge Management Forum are meeting to discuss the benefits that process management and mapping can bring to the legal team and the business as a whole. Analysing how processes are performed can be transformati

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About the author:
Sophie Gould is the Head of Lexis®PSL In-house. Sophie worked as an in-house lawyer for 10 years including seven years as Head of Legal for Virgin Radio and Ginger Media Group. She has also run a legal risk and compliance training business.


Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community.  She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.