L&D and KM Forum: The benefits of process management and mapping

L&D and KM Forum: The benefits of process management and mapping

18707865_xlStep back and be different

Analysing work processes isn’t a straightforward task, especially where practices are entrenched and people are set in their ways. Just because something has always been done one way doesn’t mean it’s the most efficient way. What benefits can taking a step back and choosing to do things differently bring to the legal team and the wider business?

It’s all about focus and demonstrating value

This month, the LexisNexis Learning & Development and Knowledge Management Forum are meeting to discuss

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About the author:
Sophie Gould is the Head of Lexis®PSL In-house. Sophie worked as an in-house lawyer for 10 years including seven years as Head of Legal for Virgin Radio and Ginger Media Group. She has also run a legal risk and compliance training business.


Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community.  She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.