How to make the best use of technology: In-house World Café 2017

How to make the best use of technology: In-house World Café 2017

How can you make best use of new and existing technology? What are the best practices for adopting technology? On 28th June 2017, senior in-house lawyers gathered to discuss these questions at the In-house World Café event held by LexisNexis in partnership with Gowling WLG and C&I Group.

The event was chaired by Sophie Gould (Head of LexisPSL In-house), along with Janet Day (Consultant, LexisNexis Enterprise Solutions) and Derek Southall (Head of Innovation and Digital, Gowling WLG).

Key in-house technology trends

The event opened with a discussion of the trends impacting in-house:

  • Proliferation of work: legal teams are better able to build a business case for technology.
  • Services have become easier to implement without involving IT.
  • Technology suppliers are acknowledging in-house legal as a market and creating more solutions.
  • Technology facilitating global communication.
  • Using technology to collaborate with law firms is increasingly important.

If money were no object, what technology would you like to support the work done by the legal team?

The discussion highlighted a technology wish-list for making processes more efficient:

  • Data analysis tools
  • Document/matter management and document automation
  • Digital signatures
  • Using technology to enable the business to self-serve.

One problem with technology is that it can lead to the creation of a large quantity of indigestible data. To be manageable, data needs to be in a scalable form and accessible in real time. However, sometimes it isn’t the amount of data that is the problem, but knowing what to do with it. The human element can very easily unwittingly sabotage even perfect technology!

What technology would you like your law firms to be using and sharing?

The consen

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About the author:
Sophie Gould is the Head of Lexis®PSL In-house. Sophie worked as an in-house lawyer for 10 years including seven years as Head of Legal for Virgin Radio and Ginger Media Group. She has also run a legal risk and compliance training business.


Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community.  She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.