How to assess and measure the quality of your in-house legal team

How to assess and measure the quality of your in-house legal team

The Chief Legal Officers’ Forum, facilitated by Sophie Gould, Head of the LexisPSL
In-house team at LexisNexis, met to discuss the value and effectiveness of measuring the quality of
in-house legal departments. Central to the discussion was identifying the pitfalls and sharing practical lessons that can be learned from adopting such metrics into the business.

The key topics discussed in this paper are as follows:

  • Why

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About the author:
Sophie Gould is the Head of Lexis®PSL In-house. Sophie worked as an in-house lawyer for 10 years including seven years as Head of Legal for Virgin Radio and Ginger Media Group. She has also run a legal risk and compliance training business.


Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community.  She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.