GC350 Report: How are GCs using external legal providers?

GC350 Report: How are GCs using external legal providers?

GC350In May 2016, the Law Society launched the inaugural GC350 Report. Sponsored by LexisNexis, the Report surveyed 100 senior decision makers about the legal needs of their businesses. It provides a valuable benchmarking study for the in-house community.

The Report covers a number of key areas such as the influence and profile of legal teams, key challenges, budgets, and the distribution of work. Here, we summarise what the Report reveals about how in-house legal teams are using external providers.

Where is work outsourced to?

The Report found that a large proportion of the volume of work that is outsourced goes to law firms (95%). Despite the growing number of alternative legal services providers, general counsel still prefer the quality and assurance of law firms and the relationships they’ve built with them.

Larger organisations and legal departments tend to make more use of alternative providers but Legal Service Outsourcing providers (LSOs), Legal Process Outsourcing providers (LPOs) and Business Process Outsourcing providers (BPOs) make up only a

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About the author:
Sophie Gould is the Head of Lexis®PSL In-house. Sophie worked as an in-house lawyer for 10 years including seven years as Head of Legal for Virgin Radio and Ginger Media Group. She has also run a legal risk and compliance training business.


Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community.  She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.