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This month LexisNexis facilitated a forum for Chief Legal Officers which focused on analysing work processes to ensure that the legal team can focus their time (and talents) on the most important issues and provide advice - and in doing so, help demonstrate their value.
The session was led by Ben Ziman, Director of Continuous Improvement at LexisNexis and used practical application and small group work to discover how process management and mapping can be applied in practice.
A balance of quality, speed and cost
Analysing how processes are performed can be transformative and ignoring the potential is a high-risk strategy. Core to that efficiency is the elimination of duplicated and unnecessary tasks, better risk management and a reduction in the time taken to complete tasks. A properly managed process balances quality, speed and cost – a trio of considerations at the forefront of lawyers’ minds in the current business environment.
Further, effective process management also allows legal to align their objectives with those of the business and in doing so demonstrate their value. Simplified, standardised processes are more measurable and make it far easier to quantify legal’s contribution to the business.
During the workshop, the Forum explored a practical 5-step process to unlocking the benefits of process management and mapping:
1. Identify the risks and benefits of the process
First, the workshop looked at the value of weighing up the pros and cons of having and not having a particular process when sta
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Since joining LexisNexis in 2009 Sophie has worked on developing our legal and business content for the in-house legal community. She also runs various networking and mentoring groups for in-house lawyers and works with schools to promote social mobility within the legal profession.
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