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Are you reading fact or opinion? In fact, these days what constitutes as a fact? How do you ever really know the difference?
If you have ever run an internet search and remained dubious about the results, you’re not the only one. These days, it’s becoming increasingly difficult to find trusted information sources on the internet. In fact, 70% of the UK are concerned that what they read online is untrue.
Research has shown that it costs five times more to attract a new customer than it does to retain an existing one. With an online search, it is almost impossible to be sure of the validity of the data you are looking at, or whether you are reading the absolute latest information.
Can we, and should we, trust those free online sources with our reputation? How much time is wasted checking and validating free information? Could your business be better served by improving the research and checking process within your team?
Most people would agree: checking your work is important. Whether this process involves a friend reading over what you’ve written, or a colleague using tracked changes to give you their thoughts on sentence structure or style. A second opinion makes a difference.
Unfortunately, for in-house lawyers, this process is not that straightforward. Even if the error itself appears small, the potential ramifications of a document going out referencing the wrong client, case law or sum of money, are hugely significant. With in-house legal teams consistently trying to prove their value to the business, the last thing you need is a 'small' error chipping away at your reputation.
Currently, we are seeing lawyers turn to technology, such as Lexis®Draft, to support them in fulfilling their jobs more efficiently. Technology can allow them to focus on what really matters: their legal work.
Technology adoption can help lawyers complete client queries faster, spend more time focusing on the client issues directly, and focus on the legal problem itself. Software can give you instant clarification on points of law,
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Amy leads the thought leadership and content strategy for LexisNexis UK. Her work appears in marketing campaigns, in industry press and in legal trade magazines. She is an established creative writer and researcher, with her articles appearing in national publications, such as City A.M. and Financial IT. She is also one of the writers and digital editors of LexisNexis' insights blogs including the Future of Law, and the In-house blog.
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