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The legal service buyers we spoke with are generally supportive of legal technology, on the understanding that it is used as a supportive tool, not a replacement. For example, many see the potential for technology to speed up and streamline legal processes,
freeing up lawyers to spend more time on the value-adding parts of the job, rather than the administrative. For clients, it seems like a win-win.
Technology is already being used in-house, from internal communication tools, like Slack, to collaborative working platforms, like Google Drive. Simple and easy to use, these tools boost internal communication, making it easier and, in many cases, driving
costs down. Documents, for example, can be edited in real time. For them, technology is an enabling, empowering addition to current working practices, but there is a disconnect – such tools aren’t readily available with the third parties
many of them deal with, law firms in particular.
The rest of the series will become available on our Future of Law blog, and on our YouTube channel:
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