The impact of technology on collaboration in law firms – don’t forget the humans

The impact of technology on collaboration in law firms – don’t forget the humans

Part 1 of the great debate over technology, editors Mark and Catherine weigh up the pros and cons of technology on collaboration in a rapidly changing legal landscape.  

It’s easy to get swept up in the enthusiasm of technology evangelists. Technology will accelerate, streamline, empower…the list goes on. And it also easy to have people like me writing about avoiding the hype, and being cautious of net productivity results. But where does the answer lie? Is technology all it’s cracked up to be? In the spirit of an adversarial legal system, my colleague and I are going to argue the toss on how technology impacts collaboration in law firms. Her piece can be read here. Mine’s below. You be the judge.

Framing the argument

In law firms and in-house legal teams, we can consider two ways of approaching and understanding collaboration:

  • the internal collaboration with colleagues; and
  • the external collaboration with clients and/or suppliers.

In each of these two instances, collaboration is about working jointly on a project or to achieve a specific goal. It’s in this context, that I’m going to argue that technology brings dangers and challenges that legal professionals should be careful to avoid.

It’s OK, I checked on Google

One of the most important attributes of a lawyer is being able to perform thorough, precise and trustworthy research. When I worked as a junior lawyer, much of my time was spent reading case law, journals a

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About the author:
Mark is one of the Dispute Resolution blog’s technical editors. He qualified as a lawyer in Australia and worked in private practice before joining LexisNexis. In addition to contributing to the Dispute Resolution blog, he also writes for a number of LexisNexis blogs, including the Future of Law blog.