Icing only serves to make the cake sweet: hope is not lost for the mid-sized legal market

Icing only serves to make the cake sweet: hope is not lost for the mid-sized legal market

By Nick Jarrett-Kerr

For some years, law firm strategists have talked about the concept of segmentation. In a book I wrote four years ago I explained the concept: “Segmentation – which divides law firms into groups serving the different types of potential clients with broadly similar needs and perceptions of value – describes the layers of the cake from the thin layer of top level work (the icing) for mainly corporate clients and the super wealthy at the top of the cake down to the cake base and crumbs at the bottom of the cake. Segmentation affects work types as well as client types with complex matters falling within the higher layers of the segmentation cake and standardised work being done at a lower level.”

The argument has been that the market for legal services has been segmenting rapidly and that accordingly only a few large firms – the so-called BigLaw firms – will in the future be capable of attracting the higher value work from bigger and more prestigious clients. It’s a glib and seductive argument and is no doubt correct in many respects. But there are other forces at work within the

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About the author:

Nick Jarrett-Kerr LL.B is a member of Edge International, a leading global consultancy to law firms.  He is one of the leading UK and international advisers to professional service and law firms world-wide on issues of strategy and all important business issues facing firms today.  .

He is a regular writer and speaker on management and leadership topics.  Prior to becoming a consultant, Nick (who is a solicitor by training) was for eight years the Chief Executive Partner of UK Law Firm Bevan Ashfordduring a period of enormous growth starting in the depths of the 1989-1992 recession.

In the last few years, he has consulted to firms in more than twenty different countries on four different continents

Nick is the author of  two books – Law Firm Strategy – After the Legal Services Act( 2009; Law Society Publishing) and the recent best-selling Special Report Tackling Partner Underperformance in Law Firms (2011Ark Group).Nick has a regular monthly column in Managing Partner magazine, covering issues that are top of the mind for professional service firm leaders. Nick is alsoVisiting Professor at Nottingham Trent University where he leads the strategy modules for the Nottingham Law School MBA strategy modules. 

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