Rely on the most comprehensive, up-to-date legal content designed and curated by lawyers for lawyers
Work faster and smarter to improve your drafting productivity without increasing risk
Accelerate the creation and use of high quality and trusted legal documents and forms
Streamline how you manage your legal business with proven tools and processes
Manage risk and compliance in your organisation to reduce your risk profile
Stay up to date and informed with insights from our trusted experts, news and information sources
Access the best content in the industry, effortlessly — confident that your news is trustworthy and up to date.
With over 30 practice areas, we have all bases covered. Find out how we can help
Our trusted tax intelligence solutions, highly-regarded exam training and education materials help guide and tutor Tax professionals
Regulatory, business information and analytics solutions that help professionals make better decisions
A leading provider of software platforms for professional services firms
In-depth analysis, commentary and practical information to help you protect your business
LexisNexis Blogs shed light on topics affecting the legal profession and the issues you're facing
Legal professionals trust us to help navigate change. Find out how we help ensure they exceed expectations
Lex Chat is a LexisNexis current affairs podcast sharing insights on topics for the legal profession
Recent research suggests that clients are increasingly concerned about the quality of client experience and business value that law firms provide. Traditionally, the depth of expertise provided by different practice areas combined with industry-specific knowledge, were key for market differentiation. Over the past couple of years, overall service delivery to clients has shot to the top of the legal business agenda.
So, how could you ensure that you have the time and resource to focus on delivering outstanding client experience to your customers? How do you surprise and delight clients by consistently, and quickly, delivering high quality work?
Here are our top tips for focusing wholeheartedly on, what should be, top of mind for law firms of every type and specialisation:
The legal industry has made unprecedented changes to its ways of working, particularly the adoption of technology.
Recently, we have seen millions of pounds in funding being available to legal technology companies via two government-backed award schemes. The Enabling Data Access Innovation Lab, organised by Whitehall-funded Innovate UK, will award up to £3.5 million to bring Artificial Intelligence (AI) into the accountancy, insurance and legal services sector.
Currently, we are witnessing lawyers turning to technology to support them in fulfilling their jobs more efficiently, and effectively allowing them to focus on what really matters: their clients. Technology adoption can help lawyers complete client queries faster, spend more time focusing on the client issues directly, and focus on the legal problem itself. Software can give you clarification on points of law, give practical guidance, provide links to primary sources and daily alerts on key developments in your practice area. Sophisticated error-checking software can also help you proofread documents up to 70% faster and can aid with the tracking and audit of GDPR compliance tasks, protecting the firm from harmful cyber-atta
Access this article and thousands of others like it free by subscribing to our blog.
Read full article
Already a subscriber? Login
0330 161 1234