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Exari is a provider of contract management and document automation technology, partnering with LexisNexis in the legal sector. Numerous industries use Exari for contract creation, negotiation, contract analytics and strategic sourcing. Here Peter Wu, Exari’s Principal Consultant and Counsel discusses the challenges of deploying new technology.
It appears that the document automation industry is at a stage of development where there is still a lot of value to be captured by customers – that is, the benefits to be reaped far exceed the costs of implementing.
The most common issue we encounter is that organisations are generally not well-prepared to deploy automation. This is understandable because unless you are in the business of technology, you are not deploying new systems on a regular basis. This can manifest itself in the following ways:
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