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By Rachel Buchanan
The Civil Justice Council (CJC) has set up a new advisory group, chaired by Professor Richard Susskind OBE, to explore the role that Online Dispute Resolution (ODR) can play in resolving civil disputes.
The group will conduct a review of the potential and limitations of the use of ODR for resolving civil disputes of value less than £25,000 in England and Wales.
ODR involves the resolution of disputes across the internet, using techniques such e-negotiation and e-mediation. Currently the best known ODR is probably EBay, where Professor Susskind says, “each year, over 60 million disagreements amongst traders are resolved using online techniques and not the courts. The CJC advisor
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