4 easy ways to protect client information and avoid a fine

4 easy ways to protect client information and avoid a fine

As we commemorated the outbreak of World War One it brought to mind the posters that sprang up in World War Two with the words: “Walls Have Ears”. It might be a good mantra for law firms and their employees to bear in mind today. While careless talk may not cost lives, it could be expensive.

The Information Commissioner’s office (ICO) has recently published a warning to barristers and solicitors to keep personal information secure with threats of monetary penalties of up to £500,000 for the most serious breaches of data protection legislation. The warning follows a number of data breaches reported to the ICO involving the legal profession.

But it’s not just the ICO lawyers have to worry about – the SRA and Bar Council are clear that client confidentiality is a key requirement. The Law Society has also published a Practice Note on information security.

So what can you do?

image31. Do not to talk about work in public

In fact, consider not working in public at all – whether using a tablet/laptop or paper copies of work. I was recently joined on a train at Clapham Junction by a lady who proceeded to read “commercially sensitive” documents. She was completely o

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