Financial Services

Contributors
Prior to joining LexisNexis in 2016 as a paralegal, Lauren was an adjudicator at the Financial Ombudsman Service. There she resolved consumers’ complaints, and gained knowledge about a wide variety of financial products. Before this she studied Law at Nottingham Trent University.
Paul Estlin has over 15 years’ experience in the financial services regulatory arena and has worked in private practice, in house and at the regulator- at Addleshaw Goddard, Eversheds, Shoosmiths and Rosenblatt Solicitors, where Paul headed up the firm’s Financial Services Regulatory practice; in legal and compliance roles at Standard Bank and Barclays Wealth; and at the Financial Services Authority and, before that, the Personal Investment Authority.
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Consumer credit and mortgages

Latest Articles
SA-1019-028 925x286 Banking and Finance 16
24 Sep 2014

What next for mobile banking and consumers? Jacob Ghanty, partner, and Eimear O’Brien, associate at Berwin Leighton Paisner, examine the findings of the Financial Conduct...

SA-1019-028 925x286 Banking and Finance 4
23 Jul 2014

To what extent are price comparison websites in the insurance sector failing consumers’ expectations and breaching regulatory standards? Jessica Arrol, solicitor in the...

SA-1019-028 925x286 Banking and Finance 16
16 Jul 2014

What are the implications of the new consumer credit switch rules for firms? David Cook, associate in the regulatory team at Pannone (part of Slater & Gordon), says...

SA-1019-028 925x286 Banking and Finance 13
24 Apr 2014

Practice Compliance analysis: Some two weeks after the new consumer credit regime came into force, the Solicitors Regulation Authority (SRA) has issued guidance for law...

SA-1019-028 925x286 Banking and Finance 16
16 Apr 2014

Financial Services analysis: Robert Finney, a partner in the regulatory practice at Holman Fenwick Willan, reviews the Financial Conduct Authority’s (FCA’s) Business Plan...

SA-1019-028 925x286 Banking and Finance 14
10 Apr 2014

Banking and Finance analysis: Do customers rescind a credit agreement to finance a purchase when they rescind the purchase agreement? Catherine Robert, of Hogan Lovells...

SA-1019-028 925x286 Banking and Finance 12
7 Jan 2014

Financial Services analysis: With the Financial Ombudsman Service (FOS) handling more than 2 million complaints and queries a year, Tony Boorman, deputy chief ombudsman...

SA-1019-028 925x286 Banking and Finance 4
8 Oct 2013

Firms need to ensure they put the interests of customers ahead of commercial interests where detriment may arise as a result of the firms’ actions. The recent FCA action...

SA-1019-028 925x286 Banking and Finance 16
12 Aug 2013

Will Financial Conduct Authority (FCA) proposals add to the administrative and operational burden for firms holding client money? James Smethurst of Freshfields Bruckhaus...

Consumer Credit And Mortgages
Mobile banking—working well for consumers?
Financial Services

What next for mobile banking and consumers? Jacob Ghanty, partner, and Eimear O’Brien, associate at Berwin Leighton Paisner, examine the findings of the Financial Conduct...

Are comparison sites failing consumers?
Financial Services

To what extent are price comparison websites in the insurance sector failing consumers’ expectations and breaching regulatory standards? Jessica Arrol, solicitor in the...

Mid-Year review—consumer credit switch
Financial Services

What are the implications of the new consumer credit switch rules for firms? David Cook, associate in the regulatory team at Pannone (part of Slater & Gordon), says...

SRA finally issues guidance on consumer credit
Financial Services

Practice Compliance analysis: Some two weeks after the new consumer credit regime came into force, the Solicitors Regulation Authority (SRA) has issued guidance for law...

What to expect from the FCA in 2014/15
Financial Services

Financial Services analysis: Robert Finney, a partner in the regulatory practice at Holman Fenwick Willan, reviews the Financial Conduct Authority’s (FCA’s) Business Plan...

Laptop case reboots in Supreme Court
Financial Services

Banking and Finance analysis: Do customers rescind a credit agreement to finance a purchase when they rescind the purchase agreement? Catherine Robert, of Hogan Lovells...

Healing old wounds--advice from the FOS on building consumer trust
Financial Services

Financial Services analysis: With the Financial Ombudsman Service (FOS) handling more than 2 million complaints and queries a year, Tony Boorman, deputy chief ombudsman...

Mortgage calculation errors—lessons from the Clydesdale saga
Financial Services

Firms need to ensure they put the interests of customers ahead of commercial interests where detriment may arise as a result of the firms’ actions. The recent FCA action...

Will Client Money Reforms mean major changes for firms?
Financial Services

Will Financial Conduct Authority (FCA) proposals add to the administrative and operational burden for firms holding client money? James Smethurst of Freshfields Bruckhaus...

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