How to give your clients for more for less?

How to give your clients for more for less?

Resolution's Dispute Resolution Conference took place at the end of last week in Nottingham.  This annual conference, focusing on dispute resolution, is 10 years old this year.  It says something about the importance of dispute resolution that there is a separate conference devoted to updates in this area. There were interesting lectures and some thought provoking workshops.

How to give your clients for more for less? was the promising title of the workshop hosted by Emma Ries, Penny Mansfield CBE and Dr Janet Reibstein focussing on the work of the organisation OnePlusOne.  OnePlusOne started life in 1971 as an organisation undertaking research into what makes relationships work or not work.  It is based at Middlesex hospital.  In the late 1990s they launched a programme that took the cutting edge research and turned it into a programme to help parents deal with conflict upon separation.  They describe it as making their research work in the real world.  It's a programme that helps parents to learn essential skills that help them to avoid the conflict that they can unfortunately get stuck in when there are disputes about children following a separation.  They call it their 'getting it right for children' programme.  It's an online programme that is free for parents to access.  It essentially uses a form of behaviour modelling therapy that focuses on changing the destructive behaviour and focuses on teaching parents how to stay calm and put themselves in the other person's shoes.  It also teaches parents to talk to each other about how they feel by saying 'I think' or 'I feel'.  It helps them to work towards achieving compromises by way of negotiation a

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