CQC publishes findings of coronavirus (COVID-19) inpatient experience survey

CQC publishes findings of coronavirus (COVID-19) inpatient experience survey

The Care Quality Commission (CQC) has published its findings from its inpatient experience survey. The findings show that the majority of people were positive about the care and treatment they received while in hospital throughout the first wave of the coronavirus (COVID-19) pandemic. However, the findings also suggested that individuals diagnosed with coronavirus experienced poorer treatment than those without the virus, especially in relation to being discharged from hospital and being informed about the next stages of their care. Individuals suffering from dementia or Alzheimer’s or those with a mental health condition also reported concerns over certain aspects of their time in hospital. The survey asked individuals to comment on the quality of information and interaction with staff, how well they were able to communicate with family and friends, the cleanliness of the hospital environment and their discharge arrangements.

For the full report see here.

Source: CQC reports on the findings of its coronavirus (COVID-19) inpatient experience survey

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