Coronavirus (COVID-19)—ICO issues £330,000 fine for nuisance text messages

Coronavirus (COVID-19)—ICO issues £330,000 fine for nuisance text messages

The Information Commissioner’s Office (ICO) has fined two companies a total of £330,000 for sending nuisance text messages during the coronavirus (COVID-19) pandemic. The first company, Leads Work Ltd was fined £250,000 for sending over 2.6 million nuisance texts to customers without valid consent between May and June 2020, resulting in a record 10,000 complaints. The second company, Valca Vehicle Ltd was fined £80,000 for sending more than 95,000 texts without the recipients’ permission from June to July 2020.

The ICO found that messages sent by Valca were a clear attempt to capitalise and profiteer from the health crisis, as they referenced the coronavirus pandemic and were tailored to appeal to individuals who have been adversely financially affected by it. Both companies were issued with enforcement notices by the ICO, ordering them to stop sending messages.

Source: ICO fines firms for sending more than 2.7 million spam text messages during the pandemic

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