Rely on the most comprehensive, up-to-date legal content designed and curated by lawyers for lawyers
Work faster and smarter to improve your drafting productivity without increasing risk
Accelerate the creation and use of high quality and trusted legal documents and forms
Streamline how you manage your legal business with proven tools and processes
Manage risk and compliance in your organisation to reduce your risk profile
Stay up to date and informed with insights from our trusted experts, news and information sources
Access the best content in the industry, effortlessly — confident that your news is trustworthy and up to date.
Find up-to-date guidance on points of law and then easily pull up sources to support your advice with Lexis PSL
With over 30 practice areas, we have all bases covered. Find out how we can help
Our trusted tax intelligence solutions, highly-regarded exam training and education materials help guide and tutor Tax professionals
Regulatory, business information and analytics solutions that help professionals make better decisions
A leading provider of software platforms for professional services firms
In-depth analysis, commentary and practical information to help you protect your business
LexisNexis Blogs shed light on topics affecting the legal profession and the issues you're facing
Legal professionals trust us to help navigate change. Find out how we help ensure they exceed expectations
Lex Chat is a LexisNexis current affairs podcast sharing insights on topics for the legal profession
Discuss the latest legal developments, ask questions, and share best practice with other LexisPSL subscribers
On Wednesday last week my flight from the Alps to London City was cancelled.
In fairness, we all know that these things happen; particularly given the UK's current (and near permanent) 'winter monsoon' status. Instead, I was put on a later flight to Heathrow, about 2 hours to the west by public transport or about 26 miles away by car.
This would have been academic if it wasn't for the 48 hour Tube strike and the fact that I had 2 large bags and an unwieldy pair of skis to schlep across the Capital. They all weighed in at a bantam weight of 50-odd kgs. As I soon discovered, every gust of wind turned me and my skis into a human weather vane sending hoards of weary Londoners scattering in all directions on the rain-soaked streets.
On one particularly long walk, I mused on what my rights were as a passenger. One representative of my airline had informed me in Geneva—with an almost imperceptible shrug of the shoulder to suggest that she wasn't too sure—that 'London is London' regardless as to the airport. Heathrow is the same as Gatwick. Gatwick is the same as Luton. Luton is the same as Stansted. Stansted is the same as City Airport and so on and so forth. If the airline drops me off at any of the these airports then they have discharged their duties.
However, a quick glance at the terms and conditions of the airline the day after suggested that this was not the case. In other words, it had a duty to take me to the original airport (City as opposed to Heathrow). However, the airline staff themselves didn't seem to know what their obligations to me were. I wasn't too sure myself, to be fair:
Indeed, the typical response of airline representatives of 'you can try to claim [x] back' (after the event) suggests to me that there still needs to be some work done in this are
Access this article and thousands of others like it free by subscribing to our blog.
Read full article
Already a subscriber? Login
0330 161 1234