Rely on the most comprehensive, up-to-date legal content designed and curated by lawyers for lawyers
Work faster and smarter to improve your drafting productivity without increasing risk
Accelerate the creation and use of high quality and trusted legal documents and forms
Streamline how you manage your legal business with proven tools and processes
Manage risk and compliance in your organisation to reduce your risk profile
Stay up to date and informed with insights from our trusted experts, news and information sources
Access the best content in the industry, effortlessly — confident that your news is trustworthy and up to date.
With over 30 practice areas, we have all bases covered. Find out how we can help
Our trusted tax intelligence solutions, highly-regarded exam training and education materials help guide and tutor Tax professionals
Regulatory, business information and analytics solutions that help professionals make better decisions
A leading provider of software platforms for professional services firms
In-depth analysis, commentary and practical information to help you protect your business
LexisNexis Blogs shed light on topics affecting the legal profession and the issues you're facing
Legal professionals trust us to help navigate change. Find out how we help ensure they exceed expectations
Lex Chat is a LexisNexis current affairs podcast sharing insights on topics for the legal profession
Discuss the latest legal developments, ask questions, and share best practice with other LexisPSL subscribers
How reasonable are you?
How unreasonable are you?
Or perhaps you think reasonableness is a load of old bunkum and 'good faith' is the future?
Whatever your stance, and whether you like it or not, the Consumer Rights Act 2015 includes the somewhat nebulous concept of 'being reasonable' in spades. It pops up in section after section, particularly in connection with the provision of services.
So if you answered 'yes' to the first question, I'll hazard that you'll be ... well ... reasonably pleased.
(Which is, of course, very reasonable of you.)
I suppose that it's no surprise. The law struggles to cater for every eventuality so this handy concept has been dusted off and brought out of the legislative drafter's toolbox to allow for maximum flexibility and minimum fuss.
So what are the new rules on services? To be fair, they look very familiar:
Access this article and thousands of others like it free by subscribing to our blog.
Read full article
Already a subscriber? Login
0330 161 1234